ECO SCIENCE JOURNALS
Abstract
Survey Article | Open Access
Volume 2025 - 2 | Article ID 223 | http://dx.doi.org/10.62057/ESJ.2025.V2.I1
A STUDY ON PATIENT SATISFACTION IN EMERGENCY DEPARTMENT
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Received 2024-12-02 |
Revised 2024-12-07 |
Accepted 2025-01-06 |
Published 2025-01-27 |
Aireddy Anil Kumar1*
1. Department of MBA in Hospital and Health Care Management, The IIHMR University, Jaipur, 302029, Rajasthan, India.
Corresponding Author: Aireddy Anil Kumar, Department of MBA in Hospital and Health Care Management, The IIHMR University, Jaipur, 302029, Rajasthan, India. Email: anilkumarair0@gmail.com.
Citation: Aireddy Anil Kumar (2025).A Study on patient satisfaction in emergency department. Eco Science Journal.2025 2(1).
Copyrights © 2025, Aireddy Anil Kumar. This article is licensed under the Creative Commons Attribution-NonCommercial-4.0-International-License-(CCBY-NC).
Abstract : This study investigates patient satisfaction in emergency departments, examining factors that influence patient perceptions of care quality. Through structured surveys and qualitative analysis, we assessed 565 patients' experiences across multiple healthcare facilities. Key determinants included waiting times, staff communication, medical treatment effectiveness, and environmental comfort. Results revealed significant correlations between reduced wait times and increased satisfaction levels[1]. Our findings suggest targeted interventions can substantially improve patient experience and overall emergency department performance.
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